MY GREEN PRESCRIPTION LIMITED

COVID-19 POLICY

WELCOME

Hello and welcome to My Green Prescription!  We look forward to welcoming you at our woodland venue. 

 

Your safety and wellbeing at our events is paramount. 

 

We base our outdoor Covid events policy and guidance on the latest UK government guidance which can be found here:

 

https://www.gov.uk/government/publications/reopening-businesses-and-venues-in-england

 

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/963491/COVID-19_Response_-_Spring_2021.pdf

 

We have also reviewed the updated policies implemented by a number of other respected outdoor organisations and believe that our procedures are in line with the most up to date government guidance.

UPDATE – 8th March 2021

 

We operate a Covid Secure business. Our events run in an outdoor woodland environment.    All events operate within government guidelines. 

 

Our events are different to “social” gatherings as we operate in a Covid Secure environment.

 

From 29th March 2021 – step 1

 

  • All formally organised outdoor activities can return. 

  • Attendees will be placed into groups of 6 and remain in those groups for the duration of the day / event. For example, an event of 18 will be split into 3 groups of 6 or less.  

  • Outdoor toilet facilities can be accessed by attendees but you will be asked to sanitise them before and after every use.

  • Cooking and serving of cooked food and drinks will be carried out by MGP staff to avoid cross-contamination.

  • In parent & child groups, numbers of up to 15 attendees are permitted (children under 5 are not counted in this number).  

 


From 12th April 2021 -  step 2

 

  • The same guidance as set out under step 1 applies.

 


From 17th May 2021 -  step 3

 

  • As per the above step 1 guidance but larger numbers are permitted.

 


From 21st June 2021 -  step 4

  • We hope that all restrictions on social contact and gathering numbers will be removed. (hurray!)

 

 

We also consider that as our activities provide support for mental health and wellbeing we fall under the ‘support group’ exception which permit up to 15 people meet for mutual support, as well as providing outdoor education and exercise. 

If you are not sure about whether to book with us or have any queries about our events, please contact us or consider reserving a place so that we have a note of your interest by emailing us at: 

 

info@mygreenprescription.com

BOOKING FLEXIBILITY

We appreciate that the UK government changes and uncertainty at the moment means we may all need a degree of flexibility in terms of our events and your bookings. 

 

We have updated our cancellation policy to offer a Covid Booking Guarantee and to offer you as much flexibility as possible (March 2021). 

 

If you are not sure about our policies or how they apply to your bookings, please do contact us and we will do our best to try to answer your queries:

 

info@mygreenprescription.com

 

PRIOR TO ARRIVING

Up to 72 hours before you arrive, you will be asked to complete the standard Covid 19 list of questions as advised by the government. 

 

If you answer yes to any of these questions, we reserve the right to refuse your attendance to our activities.  You will be offered the opportunity to rebook after 14 days.  Provided you are then able to answer no to these questions, you will be permitted to attend, subject to successfully completing the temperature check on arrival. 

NHS TEST AND TRACE

When you book with us, your name and contact details will be kept on our online database for 21 days after you attend our events, in line with Government recommendations for Test and Trace.  We may be asked to share this information with NHS Test and Trace if someone who has been on our premises tests positive for coronavirus.  This will allow the NHS Test and Trace team contact anyone who may have been in the venue at the same time to ask them to get tested.

ARRIVAL

If you are arriving by car, please maintain a 2 meter distance between cars and avoid crowding around other attendees when walking to the woodland.

 

A steward in a high visibility jacket will meet you at the edge of the car park.  You will be required to undergo a digital temperature check at this point and scan our QR code.  

Should you not be willing to undergo the temperature check, in the interest of the safety of our other guests and our own team, we will have no choice but to request that you leave the woodland.  You will not be entitled to a refund in these circumstances. 

 

If your temperature is showing as high (37.8oC or above) we will carry out two further readings.  If they are on average high (37.8oC or above), we will request that you leave the woodland.  We will offer a refund of your ticket or the option to transfer to an alternative date.

After we have completed the temperature checks, we will walk you across the road to our woodland arrival area. 

OUR TEAM

We follow government guidelines on a safe working environment, in our cooking and activity areas, our general woodland environment and our toilet areas.


Our policies include as standard hygiene practices for hand sanitising, social distancing, temperature checks, face masks, Disease Prevention measures and the provision of appropriate PPE equipment.


We check-in regularly with our team, to ensure they are healthy and confident with the new measures in place.


All team members will be wearing a face covering throughout all food preparation and the serving of food and if in close contact with our guests for whatever reason.

 

AT OUR VENUE

We practice a safe working and with our woodland venue it is easier to maintain and respect social distancing.  

 

We have added additional procedures to help keep you, your children and our team safe, as adapted based on the current understanding of Covid 19 and government guidelines.

We work following the government's recommended advice for outdoor gatherings. The infection control procedures required by government guidelines are:

*minimising contact with individuals who are unwell by ensuring that those who have coronavirus symptoms, or who have someone in their household who does, do not attend  our woodland and activities

*cleaning hands more often than usual – wash hands thoroughly for 20 seconds with running water and soap and dry them thoroughly or use alcohol hand rub or sanitiser ensuring that all parts of the hands are covered

*ensuring good respiratory hygiene – promote the ‘catch it, bin it, kill it’ approach

*cleaning frequently touched surfaces often using standard products, such as detergents and bleach

*minimising contact and mixing by altering, as much as possible, the environment (such as dining and activity layout).

The following procedures have been designed to follow government guidelines insofar as they are applicable in an outdoor environment, and to do our best to keep everyone as safe as possible while running an enjoyable day outdoors. 

 

The procedures cannot cover every eventuality and cannot remove all risk.  

 

We use our judgement to apply the government’s 5 principles above, which will help to minimise risk. 

 

HOW MANY CAN WE BOOK?

As per the government guidelines above, we are currently restricting our numbers to 18 people.

GROUPS BOOKINGS

Bookings are available for up to 18 people.   

 

As per current government guidelines:

 

-  groups of up to 6 people, in three separated groups.

 

-  members from the same households or two households or support bubbles.

 

-  members from other households must maintain social distancing wherever possible.​

Parent & child groups are permitted up to 15 (not counting children under 5 years old in this number).

ACTIVITIES /SERVING OF FOOD

All of our activity equipment, tables, dining chairs and touch-points is thoroughly sanitised by our teams before and after every event. 


All kitchen equipment and serving-ware is washed in a dishwasher on a high heat setting pre and post-event.


To limit contact between guests and our team, following each food course / activity we ask that you assist us clear crockery and cutlery/ activity equipment.

 

CAPACITY

Our maximum booking capacity is limited to 15 per event.  

 

SUPPLIERS

We do our best to ensure all of our suppliers comply with government regulations for safe packaging and transportation, requesting suitable documentation such as Risk Assessments where deemed necessary.

 

TOILETS

Our toilets are natural Eco Toilets and are cleared signed as for our guests’ private use (they are not open to the general public). 

 

We do not use chemicals in our toilets but to ensure maximum hygiene we ask that our guests use the sanitiser spray provided to wipe down the seat before and after use.

 

Our toilets are equipped with spray and blue roll to do this, with toilet roll and with hand sanitiser as well as a disposal bin for all tissue/ sanitary waste which is removed at the end of our sessions.

 

HYGIENE

Cleaning hands more often than usual – wash hands thoroughly for 20 seconds with running water and soap (we have a hand washing station available) and dry them thoroughly or use alcohol hand rub or sanitiser ensuring that all parts of the hands are covered.

 

A Hand washing station is available with running water and with hand sanitiser. 

 

For those with sensitive skins please bring your any specialist hand washing equipment.

MASKS

You are not required to wear masks unless you are coming into close contact with a member of our staff or someone outside your bubble.   This will be avoided wherever possible.

 

The UK government guidance on masks says: “Wearing a face covering or face mask in open aired settings is not recommended”.

 

Therefore we do not require our team, guests, children or instructors to wear face coverings unless they are coming into close contact with any guests.

DOGS

No dogs allowed at the moment.

DAY AFTER

Please contact us if you have any Covid 19 symptoms in next 14 days after your event.