MY GREEN PRESCRIPTION LIMITED
COVID-19 POLICY
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WELCOME
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Hello and welcome to My Green Prescription! We look forward to welcoming you at our woodland venue and to our Zoom events.
Your safety and wellbeing at our events is paramount.
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UPDATE – July 2022
We operate a Covid Secure business. We ask our guests to complete a Covid-19 questionnaire in advance of attending and take temperature checks upon arrival.
Our events run in an outdoor woodland environment and our activities provide support for mental health and wellbeing, as well as providing outdoor education and exercise.
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If you are not sure about whether to book with us or have any queries about our events, please contact us or consider reserving a place so that we have a note of your interest by emailing us at:
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BOOKING FLEXIBILITY
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Our cancellation policy offers a Covid Booking Guarantee to give you as much flexibility as possible (July 2022).
If you are not sure about our policies or how they apply to your bookings, please do contact us and we will do our best to try to answer your queries:
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PRIOR TO ARRIVING
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Up to 72 hours before you arrive, you will be asked to complete the standard Covid 19 list of questions as we believe this is the best practice for our business.
If you answer yes to any of these questions, we reserve the right to refuse your attendance to our activities. You will be offered the opportunity to rebook after 14 days. Provided you are then able to answer no to these questions, you will be permitted to attend, subject to successfully completing the temperature check on arrival.
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ARRIVAL
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A steward in a high visibility jacket will meet you in the the car park. You will be required to undergo a digital temperature check.
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Should you not be willing to undergo the temperature check, in the interest of the safety of our other guests and our own team, we will have no choice but to request that you leave the woodland. You will not be entitled to a refund in these circumstances.
If your temperature is showing as high (37.8oC or above) we will carry out two further readings. If they are on average high (37.8oC or above), we will request that you leave the woodland. We will offer a refund of your ticket or the option to transfer to an alternative date.
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After we have completed the temperature checks, we will walk you to our woodland area.
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OUR TEAM
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We follow government guidelines on a safe working environment, in our cooking and activity areas, our general woodland environment and our toilet areas.
Our policies include as standard hygiene practices for hand sanitising, social distancing, temperature checks, face masks, Disease Prevention measures and the provision of appropriate PPE equipment.
We check-in regularly with our team, to ensure they are healthy and confident with the new measures in place.
All team members will be wearing a face covering throughout all food preparation and the serving of food and if in close contact with our guests for whatever reason.
AT OUR VENUE
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We practice a safe working and with our woodland venue it is easier to maintain and respect social distancing.
We have added additional procedures to help keep you, your children and our team safe.
We work following the government's recommended advice for outdoor gatherings. The infection control procedures required by government guidelines are:
*minimising contact with individuals who are unwell by ensuring that those who have coronavirus symptoms, or who have someone in their household who does, do not attend our woodland and activities
*cleaning hands more often than usual – wash hands thoroughly for 20 seconds with running water and soap and dry them thoroughly or use alcohol hand rub or sanitiser ensuring that all parts of the hands are covered
*ensuring good respiratory hygiene – promote the ‘catch it, bin it, kill it’ approach
*cleaning frequently touched surfaces often using standard products, such as detergents and bleach
*minimising contact and mixing by altering, as much as possible, the environment (such as dining and activity layout).
The following procedures have been designed to follow government guidelines insofar as they are applicable in an outdoor environment, and to do our best to keep everyone as safe as possible while running an enjoyable day outdoors.
The procedures cannot cover every eventuality and cannot remove all risk.
We use our judgement to apply the government’s 5 principles above, which will help to minimise risk.
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GROUPS BOOKINGS
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Bookings are available for up to 20 people. Please contact us if you have a booking for more than this and we will be happy to see if we can facilitate your event.
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ACTIVITIES /SERVING OF FOOD
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All of our activity equipment, tables, dining chairs and touch-points is thoroughly sanitised by our teams before and after every event.
All kitchen equipment and serving-ware is washed in a dishwasher on a high heat setting pre and post-event.
To limit contact between guests and our team, following each food course / activity we ask that you assist us clear crockery and cutlery/ activity equipment.
CAPACITY
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Our maximum booking capacity is limited to 20 per event.
SUPPLIERS
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We do our best to ensure all of our suppliers comply with government regulations for safe packaging and transportation, requesting suitable documentation such as Risk Assessments where deemed necessary.
TOILETS
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Our toilets are natural Eco Toilets and are cleared signed as for our guests’ private use (they are not open to the general public).
We do not use chemicals in our toilets but to ensure maximum hygiene we ask that our guests use the sanitiser spray provided to wipe down the seat before and after use.
Our toilets are equipped with spray and blue roll to do this, with toilet roll and with hand sanitiser as well as a disposal bin for all tissue/ sanitary waste which is removed at the end of our sessions.
HYGIENE
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Cleaning hands more often than usual – wash hands thoroughly for 20 seconds with running water and soap (we have a hand washing station available) and dry them thoroughly or use alcohol hand rub or sanitiser ensuring that all parts of the hands are covered.
A Hand washing station is available with running water and with hand sanitiser.
For those with sensitive skins please bring your any specialist hand washing equipment.
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MASKS
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You are not required to wear masks.
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DOGS
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No dogs allowed at the moment.
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DAY AFTER
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Please contact us if you have any Covid 19 symptoms in next 14 days after your event.
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